Disaster Recovery Services

IVIS has completed several Disaster Recovery studies for critical IT infrastructures and holds a recognized expertise in this field. Today more than ever it is imperative to have a robust disaster recovery plan (DRP) in operation. A few years ago, only large organizations used to have such plans. Nowadays Every modern enterprise  that bases their daily operation on computer systems,  is aware that, no matter the size, they must consider the risks of a disaster and furthermore have an action plan to deal with such risks.

Large-scale natural disasters (earthquakes, floods, building disasters etc.) are rather rare and may never  affect most enterprises. Their impact, however, on the very existence of an enterprise of any type and size is so huge that one can hardly ignore the risk.

Small disasters are more common and their impact can be as dramatic as the large ones.   The destruction of one or more servers, a computer room ceasing to operate due to a water leak, a fire, or similar events happening to an enterprise's building or even the building next door are common risks. Such incidents have limited impact but can nevertheless drive a critical part of equipment out of operation and interrupt the normal business flow for a long time.

For such occasions, every enterprise whose operation relies on IT at some degree must have a Disaster Recovery Plan in function at all times. Such a plan can be a simple short document for small businesses, or a series of lengthy documents and procedures for large organizations. The DRP clearly sets the risks it should cover, describes in detail the almost daily tasks designed to ensure readiness and elaborates on the step-by-step procedures to be executed in any case of disaster. It is required to have in advance a full inventory of the infrastructure, including servers, storage, software, network, applications, telephones etc., organized in different criticality levels. It is important that every DRP is regularly updated and tested. Tests are the most effective means to locate weaknesses, omissions or errors, and they also familiarize the people with what they are expected to do right as soon as a disaster is declared; in real disasters the pressure is so high that people cannot think what to do and are prone to errors.

With its vast experience delivering and managing such plans, IVIS offers the following Disaster Recovery Services:

  • Consulting services for new Disaster Recovery Plans: Such services include creating an inventory of the existing equipment and infrastructure, determining and analyzing the risks impending the enterprise (risk assessment), categorizing the systems and setting their priorities according to criticality, and determining procedures for every person involved.
  • Independent auditing of an existent Disaster Recovery Plan and proposing recommendations for improving or expanding the plan.
  • Outsourced Disaster Recovery Services, designed for enterprises of any type and size that want to have a strong plan to overcome disasters, but do not possess the means and knowledge, or simply do not want to invest in equipment and infrastructure. These are flexible services, covering the complete spectrum of risks, from storing backups of critical data in secure remote locations to having standby systems and workstations always ready. With our outsourced Disaster Recovery Services, IVIS operates the necessary equipment and carries out all work related to the plan, both in normal operation and in case of a disaster. The enterprise does not need to invest in assets, purchase and renew maintenance, pay for training, test and manage the equipment, since all these are provided by IVIS under an SLA contract.